Customer Support

Have questions? Need support?
Send email to support@mealboard.com.

FAQ

1. What username and PIN do I use to log in to the website and use the web interface?
   Before you can log in, you need to cloud sync your data from the app. Go to Settings -> Cloud Sync and tap the "Setup Login" button. Choose your own username and pin and tap the Create Account button. Then go back and sync. Use the same username and pin to log in to the website.

2. Is the app loaded with recipes that I can use?
   The app comes with a small set of recipes but these recipes are for illustrative purposes only. The intent of the app is to have users input their own recipes and use those recipes to plan their meals and groceries.

3. How do I import recipes?
   The import feature is available via the web interface. You'll need to do a cloud sync from the app and then log in at www.mealboard.com.

4. Meals are added to Monday by default. How do I directly add to some other day?
   Instead of tapping the + button, tap the day where you would like the meals added.

5. How do I edit the meals in a template?
   You will need to load the template into your empty meal plan, edit the plan, and save it as a template using the same name.

6. How do I add or remove grocery items from the master list?
   Items get added to the master list in two ways: (1) when you add a new ingredient to a food item, and (2) when you add a new grocery item to the grocery list. To remove an item from the master list, swipe on the item and tap the Delete button.

7. How do I backup my data?
   Go to Settings -> Cloud Sync and tap the sync button. This will backup your data and download changes made from the web interface and from other devices (if you share data between devices).

8. How do I send the grocery list to my husband/spouse?
   You can send the grocery list as email, or if your husband also has MealBoard on his iPhone/iPod Touch, you can upload your data to the server and he can download it.